Tony, Jake or Tom will talk to you about any problems you may face, the risk factors that may be involved,
how we can deal with any issues and how to prevent them in the future. They are guided by some core
principles that ensure we deliver the best level of dental care we can:
1. Dentistry is a poor alternative to healthy teeth so we always use prevention through education.
2. If you present to us with a problem we will go over all your options but we are always looking to
recommend the option that will have the least Impact on the strength of your teeth, or the one that makes
your teeth stronger and last
3. If our dentists are ever in doubt about what to recommend they will default to either:
The 'Family Test' l.e. what would they do if it was their family member that needed help with a particular
If the problem is not urgent we will leave the final decision up to you. The photographs and x-rays provide
an invaluable insight when communicating all this stuff, although dentistry is not hard to understand. It's
much easier if you can see the problem yourself on our monitor.
You are welcome to ask questions at any time during your dental appointment and we welcome such interaction.
We want you to fully understand what is going on in your mouth and to make the correct decision on how you
wish to proceed.
Once our dentists are all finished, and you have obtained the answers you are looking for, they will escort
you back to our reception team who will go through any financial Information and arrange any further dental
appointments that may be required. We don't do the hard sell so we will never try and coerce you into making
an appointment. As Dentists, we want to see people who want to see us. It's far less stressful to work with
the willing patients who value their oral and dental health and trust their clinical opinion.
You will receive a report on the health of your mouth on the day or within a week of your appointment as
well as the options open to you for any treatment you may wish to have with us. Please feel free to email us
if you have any further queries. Believe it or not they love talking about teeth, even if it's in their own